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Holly Hastie London | Girls Designer Dresses | Children’s Luxury Clothes | Kids Fashion | Girls, Baby to Teen

Delivery and Returns

Worldwide Delivery is available FREE on ALL Orders

Shipping to UK

Standard Shipping to UK: 3 - 5 working days: FREE

Express Shipping to UK: 1 - 2 working days: £6.95


 

Shipping to United States

Standard Shipping to United States: 5 - 10 working days: FREE

Express Shipping to United States: 2 - 4 working days: £11.95


 

Shipping to Europe

Standard Shipping to Europe: 4 - 10 working days: FREE

Express Shipping to Europe: 2 - 3 working days: £6.95


 

Shipping to Rest of World

Standard Shipping to Rest of World: 6 - 12 working days: FREE

Express Shipping to Rest of World: 2 - 5 working days: £11.95


 

UK Delivery In Time For Christmas:

FREE Shipping: Order Before 16th December

Express Shipping: Order Before 20th December


 

United States Shipping In Time For Christmas:

FREE Shipping: Order Before 10th December

Express Shipping: Order Before 16th December


 

Europe Shipping In Time For Christmas:

FREE Shipping: Order Before 10th December

Express Shipping: Order Before 16th December


 

Rest of World Shipping In Time For Christmas:

FREE Shipping: Order Before 10th December

Express Shipping: Order Before 16th December


 

 

Returns and Exchanges

We are happy to both exchange items and refund if you are not entirely satisfied with your order within 14 calendar days following the delivery date in their original packaging and with a copy of the invoice/order.

How can I return or exchange a product ordered with you?

You can return/exchange an item purchased from hollyhastie.com up to 14 days after the delivery date.  Simply e-mail sales@hollyhastie.com to request authorisation and we will arrange your return/exchange with you.

The item must be in its original packaging and with its receipt. Please have all labels still attached to the garment, we will not accept returned products that are returned without the relevant label or show any signs of being worn or damaged.

The goods must be returned within 14 (fourteen) calendar days from receiving. All items must be returned via recorded delivery. HOLLY HASTIE cannot take any responsibility for items lost in transit.

To return your product, you should mail your product to: Holly Hastie, PO Box 127, Swansea, SA3 9BF, United Kingdom.

Once the goods have been received you will receive a confirmation email. Your exchange/refund will be then be processed.

If you need any further information, you can contact us by e-mail on sales@hollyhastie.com or by phone in +44 0207 127 9107 Monday to Friday (except bank holidays), between 10.00 am and 6.00 pm (UK time).

If you wish to return/exchange an item simply e-mail sales@hollyhastie.com to request authorisation.